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Terms & Conditions

Effective Date: July 17, 2026

By accessing or purchasing from our website, you agree to the following Terms & Conditions.

1.

About Us

Leucita is an Indian hair care brand offering cosmetic products including shampoos, conditioners, and hair serums through our official website and authorized sales channels.

2.

Eligibility

You must be at least 18 years old or use this website under the supervision of a parent or legal guardian.

3.

Product Information

We strive to ensure all product descriptions, ingredient lists, prices, and images are accurate. However:

  • Product packaging may vary slightly from website images.
  • Minor color variations may occur due to screen settings.
  • We reserve the right to update product information without prior notice.
4.

Cosmetic Products

All Leucita products are cosmetic products intended for external use only. Results may vary depending on:

  • Hair type
  • Scalp condition
  • Lifestyle
  • Diet
  • Existing medical conditions
  • Consistency of use

Individual results cannot be guaranteed.

5.

Medical Disclaimer

Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. If you have:

  • severe hair loss
  • scalp infections
  • allergies
  • or any medical condition

please consult a qualified healthcare professional before using our products.

6.

Patch Test

We recommend performing a patch test at least 24 hours before first use. Discontinue use immediately if irritation, redness, or discomfort occurs.

7.

Pricing

All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Leucita reserves the right to change prices without prior notice.

8.

Orders

Orders are subject to acceptance and availability. We reserve the right to:

  • cancel fraudulent orders
  • refuse bulk orders intended for resale
  • cancel orders due to pricing or technical errors

If payment has already been received, the applicable refund will be processed.

9.

Payment

We accept payments through authorized payment gateways. Leucita does not store your debit card, credit card, or UPI credentials.

10.

Shipping

Orders are generally processed within 1–3 business days. Delivery timelines depend on:

  • shipping partner
  • serviceability
  • weather
  • public holidays
  • unforeseen circumstances

Estimated delivery dates are indicative only.

11.

Returns & Refunds

Please refer to our separate Return & Refund Policy.

12.

Damaged or Incorrect Products

If you receive:

  • a damaged product
  • a leaking bottle
  • or an incorrect item

please contact us within 48 hours of delivery with:

  • order number
  • photographs
  • unboxing video (if available)

Claims submitted after this period may not be accepted.

13.

Intellectual Property

All content on this website—including:

  • logos
  • product names
  • images
  • videos
  • text
  • graphics

belongs to Leucita or is used with permission. No content may be copied, reproduced, or distributed without written permission.

14.

User Conduct

You agree not to:

  • misuse the website
  • attempt unauthorized access
  • upload malicious software
  • interfere with website functionality
  • submit false information
15.

Limitation of Liability

To the maximum extent permitted by law, Leucita shall not be liable for indirect, incidental, or consequential damages arising from the use of its products or website. Our liability for any accepted claim shall not exceed the purchase price of the product concerned.

16.

Force Majeure

Leucita shall not be responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, government actions, pandemics, or transportation disruptions.

17.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

18.

Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Aurangabad (Chhatrapati Sambhajinagar), Maharashtra, unless otherwise required by applicable law.

19.

Changes to Terms

Leucita may update these Terms & Conditions at any time. The latest version will always be available on this website.

20.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Hours

Monday – Saturday, 10:00 AM – 6:00 PM